@Shiqi iKKO  After I upgrate to the last Ver. yesterday. My Earphone can not charge bettery by case. How I back to old?

@Stephen Greetings from the iKKO Team! Please try uninstalling the iKKO app and then reinstalling it. This should refresh the token and resolve the issue. If you need further assistance, feel fre...

Hi when I scan the qr code I get a message saying the token has expired log in again

@Jaspreet Hello, There is no limit on the length of recording for text recognition. As long as there is power, it can continuously record. However, the memory is 32GB, so make sure to export the r...

Thanks very much. What's the max length of recording that allows text recognition- ?

您好！@Pan  針對您提到的二維碼未顯示問題，可能是由於網絡未連接或網速較慢所致。請確認ActiveBuds已正確連接網絡，並稍等片刻以便二維碼顯示。 如有任何進一步的疑問或需要更多幫助，請隨時與我們聯繫！     Greetings @Pan ! Thank you for reaching out. If the QR code ...

Hello iKKO Community, We are excited to announce the release of AI Voice to Text Memo.      This AI-empowered memo is able to auto-detect the input language and convert audio i...

@Jaspreet Greetings! You can easily view and export all records by using the iKKO mobile app. Simply download the iKKO App from the App Store or Google Play,  follow the App instructions to ...

Once the AI to text feature has completed - can you get these files transferred anywhere ? Thanks 

已經是最新版本，只有ID號碼，二維碼沒有出現！

Hello ActiveBuds Community, We are excited to announce a major update to our AI translation feature! This update delivers enhanced menu interface and simplified operation for voice translation. ...

I really like playing Drift Boss, it helps me relax and entertain after stressful working hours.

Great shot！The pink color Activebuds is so beautiful and really stand out in the photo😍

@kathatp Hello!   We are happy to know that the Code worked for you :) 

The QR code appeared now. Maybe it had to be on Wifi first.

It just says the Membership ID. There is no QR code. The text field on the app also seems broken. When you tap into it, the keyboard doesnt show. 

@Thomas Hello! Thanks for reaching out!  As checking your order status pertains to your personal information, would you mind sending an email to support@ikkoaudio.com ? Our support team will...

Hello@Chris ! Thank you for reaching out! We're thrilled to hear that you are exploring our app. It seems the issue might be because your ActiveBuds are not equipped with the most up-to-date vers...

After creating a new account on Android phone (OxygenOS 14.0),  when signing it the iKKO App it asks me to enter the IMEI number or scan the membership number.  I find the Membership numb...